This policy explains what personal data we process when you use PlayerFemale, why we process it and the choices available to you.
1. Data we collect
- Account data: name, email, password hash, role, account status and preferences.
- Profile data: football identity, date of birth, nationality, position, club, physical data and biography.
- Verification data: identity documents, agency licences, mandates, federation proof and review notes.
- Media: profile photos, gallery images, highlight links and editorial files.
- Usage data: sign-in events, security events, support messages and administrative audit records.
- Payment data: claim status, amount, currency, payment reference, provider and confirmation date. Card details are handled by our payment provider and are not stored by PlayerFemale.
2. Why we use it
- To create and secure accounts, authenticate sessions and prevent abuse.
- To publish approved player, club and agency profiles.
- To review claims, licences, media and verification requests.
- To provide support, notifications, messaging and recruitment features.
- To comply with legal obligations and resolve disputes.
3. Legal bases
Depending on the activity, we rely on performance of a contract, legitimate interests in operating a safe football network, consent (where required, including guardian consent for minors) and legal obligations.
4. Sharing and processors
We use service providers for hosting, database, storage, football data, payment processing and transactional email. They process data on our instructions and under appropriate safeguards.
Payment processing may be provided by Whop and transactional email by Resend. These providers receive the data needed to process a payment or deliver an email, such as name, email, amount, currency and payment reference.
We do not sell personal data. We may disclose information when required by law, to protect rights and safety, or in connection with a business transfer.
5. Retention and security
We keep data for as long as the account or profile is active and for the period needed to meet legal, security and audit obligations. Verification documents are retained only as long as needed for review and compliance.
We use access controls, encrypted sessions, database checks on every request and audit logging. No system is completely secure; report suspected issues immediately.
6. Your rights
To exercise a right, contact hello@playerfemale.com. We may need to verify your identity before acting.
- Access, correct or delete your personal data, subject to legal exceptions.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Request a copy of your data or complain to a supervisory authority.
7. Minors
Players under 18 require parent or guardian consent during onboarding. We limit the collection of minors' data to what is necessary for the football profile and safety review.